GCC Exchange WebTT is a facility provided by GCC Exchange to its customers whereby they can send money to their loved ones sitting from Home /Office. Customers registered with the Web TT service can send money to their loved ones in India, Pakistan, Philippines, Sri Lanka and Bangladesh. It is one of the most convenient and cost effective modes of sending money.
We pride ourselves on keeping things simple and making your life easier. Here is how you can make international money transfers online in 4 easy steps.
Step 1: Visit Web TT portal and get yourself registered After successful KYC verification you will be provided with a username & password. Step 2: Transfer funds to GCC ExchangeCalculate and transfer amount to any of the GCC Exchange banks accounts listed on our website along with our service charges, when transferred you will get a reference no, take a note of it.
Step 3: Make Payment InstructionLogging into your Web TT application create an electronic transfer instruction, add the beneficiary bank account details of your loved one you wish to transfer along with the reference number which you received after transferring the amount to GCC Exchange Bank Account. The exchange rates you see on our currency calculator are the exact rates your cash will be transferred at.
Step 4: Payment made to Recipient Once we sight the funds we will process the transaction.The document required to get yourself registered with Web TT is: Original Emirates ID Copy ( Front & Back)
Enter you Username, Email address and Phone No into our forgotten password form, and we will then send a link to your email address which will allow you to reset your password. So kindly ensure that you have correctly entered your email id while registering.
PS: We have kept 2-3 working days as a buffer marking if any Bank Holidays, but we try to deliver your money in the beneficiary account much prior then mentioned days.
A few things that may slow down the process:In order to maintain and meet our AML Policies we have a one person- one user policy . you are not permitted to use your user ID to send funds on behalf of a another person. So you have to mention your bank and account no during registration.
It is important that you use your unique 8-digit USER ID, so that we can quickly and easily identify your payment. Failure to enter this number may result in a delay in us identifying your payment and a delay in your payment being settled to your payee. Please note: For ease of making future payments, we suggest you save your customer reference no.
Customer can track the status using the transaction tracker tool available on the WebTT portal. Customer need to enter their Mobile No and GCC Exchange Card No number to retrieve the status.
Customer will receive a SMS confirmation when the amount is successfully credited to the beneficiary.
In case of any queries, the customer can call on the below mobile number or write an email from the registered email id
Mobile No: – +971-56-506 7589 Email – webtt@gccexchange.comCancellation / Deletion of a transaction is not permitted. However, in the following situations, cancellation and refund will be permitted at prevalent rates with applicable cancellation charges.
| Country | Per Transaction |
|---|---|
 India | 11 AED |
 Pakistan | 0 AED |
 Philippines | 6 AED |
 Sri Lanka | 11 AED |
 Bangladesh | 6 AED |
 Nepalese Rupee | 6 AED |
Rate alert is a facility by virtue of which customers will be alerted through Email/SMS once the exchange rate touches the defined value. Click 'Set Alert' on the home page in the rate calculator to set the preferred exchange rate. Enter your Name, Email ID, Mobile number and preferred rate. Check alert type as Email/SMS and click on 'Set Alert'. An Email/SMS will be triggered once the exchange rate touches the preferred rate set by the customer.
You can schedule your manual pick for online service agreement at your convenience, you may mail webtt@gccexchange.com or call on Mob: +971-56-5067589 to confirm your Pick - up address, time of your availability and mobile number. After submitting these details our marketing staff will contact you and reach at the specified address with the service agreement.
You can send up to 55,000 AED. Amount Above 55,000 AED, then those customers will have to provide us with Source of funds, Source of Funds can be in the form of Bank Statement or Loan Taken Copy. For any clarification you may get in touch with our Web TT Team.
Once your account is debited, some banks takes 1-2 business workings days to get the amount reflected in our Bank Accounts, that’s the time there might be a delay on your transfer. For any clarification you may get in touch with our Web TT Team and they will guide you on the same
As soon as we sight your funds in our GCC Exchange Bank accounts, we will start the procedure of processing your transaction, Kindly note some Banks will take 1-2 working days or more for your transferred amount to be reflected in our Bank accounts, that’s the time there would be delay in processing your transaction.
Your Email, mobile number and Emirates ID are unique to our account. You can only create 1 account using these.
It takes 2-3 business days for funds to be transferred. You will receive an SMS confirmation once the transfer is completed.
When we observe that He/She has created lot of TT Cancellation Request (Dummy/Void Entries) and are not adhering with Web TT Policies/Guidelines, we tend to Deactivate the profiles of customers.
If you wish to activate your profile once again, you have write an email at webtt@gccexchange.com that you will not create any Dummy/Void Entries in future and will strictly follow the guidelines laid by GCC Exchange.
GCC Exchange is a fast-growing money transfer
and foreign exchange brand for individuals and
businesses having its presence in four
continents such as Europe, Africa, Oceania and
Asia besides the flagship entity in the UAE.
